SALE FREQUENTLY ASKED QUESTIONS

General

When can I shop the After Party Sale?

The After Party Sale begins at 8AM ET on Monday, August 28, 2017 and ends at 11:59PM ET on Wednesday, August 30, 2017.

Can I shop on my phone or tablet?

Yes and no. We have found some customers have a harder time checking out on a tablet. If you experience any difficulties, please try using a desk top or lap top computer. Also, using a more secure browser such as Google Chrome or Firefox may help you avoid problems.

What's your return policy on After Party Sale items?

All After Party Sale items are FINAL SALE and are not eligible for return or exchange.

Can I shop in a Lilly Pulitzer store for sale merchandise too?

Yes, our C.ORRICO stores are also participating in the After Party Sale.

Is the After Party really the best party of the year?

Well, we party all year long - with hot prints, cool styles and a little glitz. The After Party is the end all be all - everyone must come and see - event of the year. Don't miss it. You'll regret it. Shop early + often.

Ordering

What's the fastest way to checkout during the sale?

For the smoothest checkout experience, create an account beforehand. You'll enter your name, email address, and shipping information. Be sure to enter a valid US shipping address that can accept packages for up to 3-6 weeks after the sale. Please double (and triple!) check all your personal information - C.ORRICO® is not responsible for incorrectly entered shipping addresses. Click here to create your account.

I just placed an order, but I want to change a size or color. How can I do that?

Changes or amendments cannot be made to orders that have already been placed, so double-check your order thoroughly before you confirm your purchase to avoid any issues.

I had an item in my tote, but it disappeared! What happened?

Just because an item is in your tote does not mean it is reserved. You must completely check-out and pay before the product is yours and unavailable to other shoppers. Due to high volumes of orders, inventory availability is not guaranteed.

 

I see a charge on my card, but my order is still processing. What's going on?

If your order has not yet shipped, you're seeing a pre-authorization hold. We won't actually charge your card until your order has left our warehouse. This pre-authorization hold acts as a placeholder to ensure there are adequate funds in your account before your items are sent out.

I found the same item on Lilly Pulitzer’s site for a different price. Why is that?

We are not competitive with Lilly’s prices and therefore do not price match.

 

Shipping

How long will it take for my order to process and ship?

Due to a high volume, orders could take 2-3 weeks to ship. Demand during the After Party Sale is very high - we work day and night to get your new goodies out the door, but please be patient! You will receive an order confirmation email within a few hours of placing your order, and a shipping confirmation email when your package leaves our store. We promise—it will be well worth the wait!

Can I pay for expedited shipping?

GROUND SHIPPING ($12.00) IS THE ONLY OPTION AVAILABLE DURING THE SALE. Due to the high volume of orders, expedited shipping will not be available.

Can I pick up my order in store?

Yes! If you are local and would like to pick up your merchandise in store, select STORE PICKUP during your checkout.

Can you ship internationally?

Unfortunately, we cannot ship internationally at this time.

Can I ship to a P.O. Box, Military or Puerto Rico address?

No. We only ship to regular US addresses.

I placed an order and realized I wanted something else. Can you send my two orders together?

No. We cannot combine shipping for multiple orders. No exceptions.

 

**We are a tight knit, family owned business. We appreciate your cooperation with us as we try to meet everyone’s Lilly needs and wants and make this the best party of the year!**

C.ORRICO

  • Where Palm Beach Comes To Play
  • Phone: 561-659-1284
  • Email: customerservice@corrico.com
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